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Frequently Asked Questions
How to choose the right size? arrow-down

Standard caskets accommodate most adults comfortably. Interior dimensions are 200 × 65 × 40 cm. For individuals requiring oversized options, please contact our consultation team who can recommend appropriate models. We also offer custom sizing with 7-10 day lead time.

Is there a warranty? arrow-down

We understand this is a sensitive purchase. If you have concerns within 24 hours of delivery, please contact our support team immediately at 1-800-CASKETS. We will work with you to find the best solution, which may include exchange or full refund depending on the circumstances.

What materials are certified? arrow-down

All wood products are FSC-certified (Forest Stewardship Council) and sourced from sustainable forests. Metal components meet ASTM standards. Finishes are low-VOC and EPA-compliant. We provide certificates of authenticity and material sourcing documentation with each purchase.

Do you offer installation or delivery setup? arrow-down

Yes, delivery includes white-glove service with professional setup. Our team will carefully unpack, inspect, and place the casket in your specified location. For funeral home deliveries, we coordinate directly with their staff. Installation is included at no additional cost.

Book a Visit or Consultation
Our AI assistant will guide you through the booking process, or you can fill out the form below and our team will contact you within 24 hours.
By submitting this form, you agree to be contacted by our team. We respect your privacy and will never share your information with third parties.
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